FAQs

About us | Shipping | Our materials | Our products | Custom parts

About Us

Are you part of IKEA or an IKEA partner?

No. While all of The Cabinet Face parts are specifically manufactured to work with IKEA cabinets, we are in no way affiliated with IKEA. The Cabinet Face parts are considered an after-market product, and not an IKEA product.

Do you match IKEA’s styles and materials?

Sorry, but we do not match IKEA’s styles and materials. Our materials and styles are all our own. If you need a custom door or panel that matches IKEA’s styles, the best thing to do is check in the IKEA used section, or purchase a new panel and have it cut to size.

Do you have a minimum order requirement?

If your kitchen project includes custom parts, like an appliance panel for your fridge, or an island side panel, our minimum order is $750. If your order does not have custom parts, there is no minimum amount.

Do you offer any discounts?

We offer 10% off to qualifying trade users (like interior designers, architects, or contractors) and 5% off to active duty or honorably discharged military. Neither of these discounts cannot be combined with any other discounts or sales.

How do I clean and maintain my fronts?

We recommend using only micro-fiber cloths for cleaning and wiping our surfaces.  A mild, non-abrasive cleaner may be used on our high-gloss acrylics, matte acrylic and textured melamine products.

Shipping

How much is shipping?

If you live in the Denver metro area, shipping costs are around $160-$220 per order. If you choose to pick up your order from our Denver workshop, you only pay for handling and all shipping costs are waived.

If you would like your order shipped, pricing is determined by a number of factors, including order size and location. Two orders of identical weights going to the same location can even have different shipping costs. For example, an order with many small pieces will be less expensive than shipping an order comprised of fewer, bigger panels.

Distance also plays a role – for example, shipping your order in-state will be less expensive than shipping to Canada. It’s important to note some metro areas with high traffic volume have shipping surcharges added, like Chicago or New York City. No two orders are alike. Once your order is finalized, we’ll be able to give you a quote for shipping your order.

To give you an idea of average shipping costs, we broke down our 100 most recent out-of-state orders by number of parts. Here are the average shipping costs for each group:

0-20 Parts: $150-$350 average
21-40 Parts: $300-$450 average
41-60 Parts: $400-$650 average
61+ Parts: $500-$750+ average

Do you ship internationally?

Yes, we currently ship orders to anywhere in the USA and Canada. For all orders to Canada, we’ll provide the NAFTA Certificate of Origin. There is a brokerage fee and additional taxes (depending on your province) associated with shipping to Canada.

Our Materials

Are your doors solid wood?

Our Solid Wood Shaker and our DIY Stain Grade Shaker doors are constructed of five pieces of solid wood, assembled to create the timeless, framed look.

Our Flat Panel Natural Wood and our DIY Stain Grade Slab doors are a natural wood veneer applied on an eco-friendly MDF core with matching edge banding.

Most parts are available in shaker or flat panel styles, but panels and larger doors (>60″) are only available in flat panel. Our shaker wood doors, being solid wood, can warp, so we don’t produce them for PAX units or any custom parts over 60″ tall.

What is Acrylic made out of?

Our High-Gloss, Matte, and Metallic Acrylics are made up of five layers: ABS natural, ABS, Color Acrylic, Clear Acrylic, and a UV hardcoat, all applied to a premium quality eco-friendly MDF substrate.

Our Acrylic material has been developed to be the most scratch resistant available on the market. It’s UV stabilized for lifetime color depth and will keep its original luster, with no polishing required. Another benefit to Acrylic: it isn’t heat sensitive, and the lamination technique used prevents orange peel. Our Acrylic products are also stain- and chemical-resistant.

You can be confident your acrylic fronts are not just durable – they’re manufactured using environmentally sustainable practices using eco-friendly materials. Our acrylics use a sustainable MDF core manufactured from post-industrial recycled wood residuals.

The core uses 100% NAF (No Added Formaldehyde) resin, is CARB Phase 2 compliant, and has been awarded the Composite Panel Association (CPA) Eco-Certified Composite (ECC) grademark.

We take our commitment to using sustainable materials seriously. Our MDF cores have three LEED environmental credits (MR 4, MR 5, and EQ 4.4) and are compliant with the CPA 4-11 ECC Sustainability Standard, the California Air Resources Board (CARB) Airborne Toxic Control Measure (ATCM) 93120 and the EPA TSCA Title VI rule. Learn more about our eco-friendly products.

What is textured melamine made out of?

Our textured melamine uses the finest-quality melamine paper, fused to a premium western pine industrial core – a dense, eco-friendly core made from wood residuals that would normally end up in a landfill. It’s extremely durable, less expensive than wood, and easy to clean.

The denser the core, the more durable the product – and the more material used. Since we wanted to offer an ultra-durable and dense core, it was really important to us that we source the material from an environmentally responsible source. We decided to use a sustainable particleboard core, manufactured from post-industrial recycled wood residuals. It’s CARB Phase 2 compliant, and uses 100% NAF (No Added Formaldehyde) resin, meeting the most stringent formaldehyde emission standards in the world. Learn more about our eco-friendly products.

Our Products

Do you manufacture faces for Godmorgon or PAX?

Yes, we offer parts for IKEAS’s SEKTION, Godmorgon and PAX series. We currently do not offer custom doors for the Besta series. Please note, due to warpage concerns, PAX cabinet faces are only manufactured in flat panel, not shaker. Learn more about the systems we work with.

Do you manufacture Akurum parts?

If you are local to the Denver area, have an IKEA Akurum kitchen system, and you are considering replacement fronts, please send an email request to great-service@store-staging.cb3mqf12-liquidwebsites.com with some photos of your kitchen. Unfortunately, if you are not local we are unable to manufacture fronts for your Akurum kitchen. Learn more about the systems we work with.

PAX Door sizes & Installation

Our doors are sized to sit 5/8″-3/4″ off the floor when the closet is installed to the floor, and cover the IKEA toe kick. For the 93.125″ tall PAX, our doors are 92.375″ tall and for the 79.25 PAX, our doors are 78.5″ tall.

Installing PAX against a wall — We advise leaving a +/- 1/2″ from the wall. If the cabinet sits any closer than that the door won’t swing past 90º so any interior drawers may be hindered during operation.

If you would like a different size for your PAX doors, you can use our online estimator to input dimensions for a custom part, and we’ll calculate the price for you.

Do your doors and drawers come predrilled?

Yes, our doors and drawers come predrilled for IKEA door and drawer hardware. Our panels are not pre-drilled, like IKEA panels, as they are cut to fit on-site.

We do not pre-drill for cabinet pulls or handles. Due to the enormous variety of pulls and handles available, each requiring different drill holes and potential placement on the door itself, we leave the handle selection and installation up to you.

Are your panels cut to exact size?

Homes and buildings settle, shift and move over time so it is important to account for those irregularities when putting together your project. If you take a close look, you’ll notice your walls are not perfectly straight. As such, our panels are delivered oversized to allow for a better fit on-site. Our base panels, end panels and tall panels are meant to go to the floor instead of the toe-kick return around the cabinet’s side.

Our panels are meant to sit proud (i.e. slightly past) the cabinet’s facing for a built-in look. There is a huge difference between seeing an installed panel that was manufactured to exact size and an oversized panel that was cut down on site, because you can scribe the oversized panel to fit exactly to an uneven wall.

Are your fronts the same thickness as IKEA’s?

We make all of our fronts with the same thickness, regardless of material – 3/4″.  When comparing our custom IKEA doors, drawers and cover panels with IKEA’s you will need to look at IKEA’S measurements by collection (they all vary).

Do you offer glass doors?

We offer glass doors for IKEA cabinets, however, due to the delicate nature of glass, and because of the many opacity options available we do not include the actual pane of glass with our doors. It is safer and more practical to obtain the glass for the doors locally.

Solid Wood Shaker Glass Doors: Available with 1, 4 and 6 mullions (bars creating separation in the glass)

Acrylic and Melamine Glass Doors: Available to accommodate 1 pane of glass

Please note: all glass doors are manufactured in the shaker style – an assembled frame with the center section removed. If you’re instead interested in a flat panel with a cutout instead, please contact us. Some parts may be manufactured in a flat panel with a cutout for an additional charge (due to the complexity of creating a custom cutout and the necessity of using more material).

Our glass doors come with rubberized molding for easy instal of your glass panes. We recommend ordering your glass after you’ve already received your door fronts, so that your local glass manufacturer can verify any measurements. Learn more about products we make.

Do you offer shaker panels?

All our panels are manufactured flat panel style. We can manufacture some panels shaker style on request, depending on dimensions, as a custom piece. These custom panels may not be covered under our warranty. Learn more about products we make.

Do you offer trim pieces?

Yes, we offer two different trim options that can be installed above or below your upper cabinets. Our flat deco strips are similar to IKEA’s Deco 3/4″ strips. They measure 87″x4.5″x.75″, and are installed flat. When paired with side panels, flat deco strips create a 3/4″ frame around your cabinet.

Our miter fold option is not flat. It’s shaped like an “L.” One side is 2.5″ long, and the other is 3.5″. If you’d like a different length, we can of course create a custom miter fold part for you. Our miter fold light valance is a great option if you’d like to install under-cabinet lighting, because it hangs down 2.5″ (or 3.5″) past the end of the cabinet. Learn more about products we make.

Do you offer painting?

Our DIY Paint Grade fronts are strictly do it yourself. At this time, we do not offer painting services. If you are interested in our DIY paint grade products, we will deliver them unfinished and ready to paint to either you or your preferred local painter.

Do you offer staining?

Due to the variability of staining, we do not offer staining services at this time. We suggest working locally with a staining expert who can work with you in person to create many samples from which to choose. We can provide 6″ x 6″ samples directly from your project for testing. The samples are $4.00/ea. and will be included in your project shipment upon your request.

What kind of finish do you use?

We finish our Solid Wood Shaker and our Natural Wood Flat Panel doors with SAYERLACK HYDROPLUS Waterborne Clear finish.  This is a self-sealing, waterborne acrylic finish for interior wood products. HYDROPLUS Waterborne Clear is low in VOC content and is UL GREENGUARD Gold Certified for low chemical emissions. Learn more about our eco-friendly products.

Can you send my project unfinished?

We can deliver your project to you unfinished, and reduce the overall cost accordingly. However, there are some very important considerations when doing so.

Finishes protect a wood’s surface from dirt and, most importantly, moisture. Unfinished wood exposed to a tiny bit of moisture, like ordinary changes in humidity, causes it to swell up, which can cause shaker joints to crack and potentially stop functioning. The application of a moisture resistant finish slows that moisture exchange. Unfinished materials must be finished within two weeks of receipt in order to be covered under warranty.

What edge banding do you use?

All our natural wood flat panel doors, drawer faces, panels and plinths are 3/4” thick with 1 mm wood edge banding. Our shaker style wood doors are solid wood and so do not need to be edge banded. All our DIY flat panel products get 1mm maple edge banding.

Our textured melamine fronts have perfectly matched laser edge-banding with no glue lines.

We offer two types of edge-banding for high gloss acrylic cabinet faces: V-Edge two tone PMMA or a solid Mirror Gloss ABS. Matte acrylic edge banding is only available in solid, not v-edge two tone. By providing a long-term, seam-free bond, laser edge-banding enhances the aesthetic appeal because there are no joints to collect dirt or discolor with age. It also increases resistance of the finished board to heat and moisture.

With our Eurocore Effect and our V-Edge options it’s important to know that all edges on all parts will have this edge banding unless specified in your order.

Custom Parts

Can you make custom parts?

While all of our parts are manufactured to fit IKEA cabinets, we understand that occasionally a custom part may be required for a built in cabinet, or some other piece that needs a part to fit in with the rest of your project. We are not a full custom shop, but can accommodate a custom piece or two as part of a larger order.

Please use the “custom part” item in our estimator to request an estimate for your part or request it from us directly. Please include the exact dimensions. Because it is a custom part, and we do not have access you are responsible for correct measurements so please measure twice so that we only have to cut once.

Please note we cannot make any parts taller than 95″, or narrower than 4.5″. Our custom parts will come 3/4″ thick, like all our products. Other thicknesses may be able to be specially sourced; please contact us for details.

Do you offer custom appliance panels?

We offer custom panels for those appliance built to accept a custom panel. Please note that some appliances require the purchase of an additional kit in order to accept a custom panel.

If you would like an estimate for a custom appliance panel you can request a estimate using the “custom part” option in our estimation tool or request it from us directly. Please provide us with the make, model and specifications for your appliance, usually found on the manufacturer’s website.

Can you make custom glass doors?

We can manufacture glass doors in sizes IKEA does not offer. For example, if you’d like your 36×15 horizontal doors to be glass, we can produce a glass-ready door instead of a solid door for you.

All glass doors are manufactured in the shaker style – an assembled frame with the center section removed. If you’re interested in a flat panel with a cutout, please contact us. Some parts may be manufactured in a flat panel with a cutout for an additional charge (due to the complexity of creating a custom cutout and the necessity of using more material).

Please note we are unable to warranty custom glass doors. The weight of glass places a lot of stress on the door, and we cannot guarantee a door size we haven’t evaluated.

Can I get extra edge banding?

All our products come professionally edge banded. When you look at a door, there are six sides – the front, back, and four edges. Edge banding gets applied on the four edges of the door, as well as every other part we make. We use an edge banding machine to permanently apply our edge banding onto our materials.

We can supply strips of our acrylic edge banding with your project for a flat fee per foot. Our buy-it-separately edge banding has an industrial tape adhesive backing, so it will stick to most surfaces. Because it’s not being permanently applied to your surface with an edge banding machine, our separate edge banding strips may begin to peel over the years, and are not covered under our warranty.

Can I choose a custom material?

Yes, you can choose custom veneers or laminates for your IKEA doors. However there are a few things to take note before doing so. When you select a product we will need the manufacturer, style and or color codes so that we can source the product. We also require a product that has matching edge banding available. We will also need to make sure the material you select can be pressed onto our eco-friendly MDF core. Custom veneer and laminated doors are available in flat panel styles only.

When you order a custom veneer or laminate the material is purchased in full sheets from our vendors. For example, if your project requires 5.25 sheets we will order 6 sheets. For non-custom projects we normally charge only for the material used (i.e. 5.25 sheets in our example), but in a custom laminate order where we are not able to use the unused material (i.e. 0.75 sheets) so you will be charged for the cost of all 6 sheets.

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